📜 Legal Policies

Welcome to GoTo Electronics. By using our website and services, you agree to the following terms and conditions. Please review them carefully.

🔹 Terms of Service

By accessing our site and placing a repair order, you agree to the following:

You are the owner of the headphones being submitted for repair.
You agree to ship your device at your own cost unless otherwise noted.
We reserve the right to refuse service to anyone for any reason at any time.
Pricing is subject to change based on device condition and repair complexity.

🔒 Privacy Policy

We respect your privacy and will never sell or share your personal information.

We collect only necessary information to process your repair (e.g., name, email, shipping address).
Your data is securely stored and only used to communicate with you regarding your service.
You may request data deletion by emailing support@gotoelectronics.com.

🛠 Repair Disclaimer & Warranty

All repairs come with a 90-day limited warranty covering only the parts and labor used in your repair.
This warranty does not cover accidental damage, liquid damage, or additional issues not part of the original repair.
If your device is determined to be unrepairable, we may offer a partial refund or return the item as-is.
By submitting your device, you acknowledge that any pre-existing issues not disclosed may affect repair outcomes.

💵 Refund & Return Policy

Repairs that are canceled before service begins are eligible for a full refund.
Completed repairs are non-refundable, but are covered under our 90-day warranty.
Shipping fees are non-refundable.
If your headphones are deemed beyond repair, we will offer to return them or responsibly recycle them.

📩 Contact

If you have any questions about these policies, please contact us at:

Email: support@gotoelectronics.com